Frequently Asked Questions

1. Registration

My UAS operator registration certificate is about to expire. How can I renew it?

You have two options for this registration:

  • through your private MyGuichet space: My operations - New operation - DAC: Registration/management a UAS operator - Natural persons (at least 16 years of age) / Legal persons - Create

(in your private/professional space, in the Type of request, you must select ‘Renewal’ and in the Identification of the UAS operator, the complete identification string shown on your current UAS operator registration attestation must be inserted).

OR

  • via Guichet.lu : please download the form Application to obtain/manage an UAS operator number - natural person/ legal person, complete it, sign it and send it back to uas@av.etat.lu together with the supporting documents requested.

I can no longer find my UAS operator registration attestation. What should I do?

Your UAS operator registration attestation is automatically sent to your private MyGuichet account. You can find your attestation in the ‘My communications’ section by logging in to your private MyGuichet account.

If you do not have access to MyGuichet access or if your attestation does not appear in your communications, you can send us an email at uas@av.etat.lu or call 247-86561.

We are a local authority/ Ministry / State entity and do not have an RCS number. How can we register as an UAS operator?

Any entity that does not have an RCS number must, for its first registration, fill in the PDF form available on Guichet.lu and send it to us with the required supporting documents.

We will generate a unique fictional RCS number for you upon your initial registration. This number will be used for all renewal requests, whether by application form or via MyGuichet.lu.

Why am I required to take out insurance for my drone?

When you fly a drone, an accident can happen. In the worst case, accidents involve human beings and / or property. This can result in bodily injury and / or material damage that must be compensated through liability insurance. If you are operating outside Luxembourg, please check the applicable national requirements: https://www.easa.europa.eu/domains/civil-drones/naa

I live in an EU Member State. Can I register as a drone operator in Luxembourg?

All residents of an EASA member state must register in their country of residence. Non-EU residents can request information on how to register in Luxembourg by sending an email to uas@av.etat.lu. The response time is 5 to 10 working days.

2. Training

I am a third country remote pilot. Are my competencies recognized in EU?

Your training can be recognized only if a mutual recognition is establish between EU and your country.

For now, there is no such recognition and therefore your training/competencies are not recognized in Luxembourg.

For more information about the remote pilot competencies recognized in Luxembourg, please check the training page.

3. UAS Zones

I checked the Geoportail before my operation. What do the colours on the map mean?

  • the grey zone: is an existing zone but inactive at the time of consultation - UAS flights are prohibited in this geographical zone when it is activated, for the flight altitude indicated;
  • the yellow zone: is a zone that is still inactive at the time of consultation but which will be activated shortly;
  • the red zone: is an active zone for flights between 0 and 50m or 50m and 120m or 0 to 120m.

By clicking on the coloured zones (grey, yellow or red) on Geoportail you can find out more about that specific zone.

If you need to get into a restricted area (red), you can download the form you need to request authorisation or notification of access.

My remote controller already provides the restricted geographical areas. Do I still need to check the geoportail.lu website?

Please note that the geographical zones delivered by the drone manufacturers to the remote controller are NOT necessarily covering the restricted areas of the Luxembourg territory.

We invite you to visit our UAS Zones page for more information on this subject.

4. Model Clubs

I have a Model aircraft, what can I do?

You may operate in the OPEN Subcategory A3 as a member of a model club or association that has received an authorization according to the Article 16 of the EU regulation 2019/947 from the DAC.

You will have to comply with the rules of the model club or association.

To find the model club or association having an authorization, you may consult the Air Safety Bulletin 2023/01.

5. Let me Fly

I am under 16 and want to fly a drone. Can I still fly?

Yes, provided that:

  • You have done the training according to the prerequisites of the European regulations - UAS OPEN A1+A3 training (accessible without age limit),
  • You fly a drone bearing the valid registration number of a UAS operator who has given his/her explicit consent,
  • You are supervised by a person over the age of 16 who has the remote pilot qualification required by the regulations,
  • You respect all the prerequisites of the regulation and in particular the safety distances, the  flight altitudes and geo-zones,
  • You take out an insurance covering the operations (compulsory).

In which OPEN category can I fly my UAS? A1-A2-A3?

I have a drone marked Class "C". In which category can I fly?

I have an UAS without class mark “C”. In which category can I fly?

I am a UAS operator from an EU member country and I would like to operate in OPEN sub-category. What steps do I need to take?

  • An UAS operation in the OPEN category is exempt from authorisation by the DAC. Luxembourg applies the European regulations in force. These regulations make no distinction between a leisure flight and a flight for professional reasons.
  • Be in possession of European format certificates.
  • Comply with the conditions of the OPEN category depending on the drone used.

I want to use my drone to spray a product. What category does my operation fall into?

  • This type of operation falls into the SPECIFIC Category .
  • For operations in the SPECIFIC category, you must obtain operational authorisation by carrying out a risk assessment of the planned operation.

I am a UAS operator from an EU member state and I would like to operate in the SPECIFIC category. What steps do I need to take?

If you want to operate in the SPECIFIC category and you are a non-Luxembourg operator, article 13 of implementing regulation 2019/947 applies. In this case, you must send us the following documents:

  • Form DAC UAS 408;
  • a copy of the operating authorisation issued by your National Aviation Authority of registry;
  • as well as any additional information on the location(s) of the planned operation, including updated risk mitigation measures.

Can I use my drone with goggles (FPV) in the OPEN category?

You may operate your drone in FPV in the OPEN category only if you have a person next to you, that keeps a direct visual contact with the drone, scans the airspace to make sure that you do not endanger other parties (e.g. aircraft or buildings or persons). This person must be located next you so they can immediately communicate with you in case they see an obstacle, and give you instructions, such as to immediately land the drone.

Why first determine if the situation falls under the "Open" category?

The regulation of drones is divided into three categories which have been determined according to the level of risk posed:

  • OPEN
  •  SPECIFIC
  • CERTIFIED

The OPEN category imposes important rules that protect other aircrafts (planes, helicopters, ultralights, etc.) as well as people on the ground. Consequently, it is very important to know these conditions so as not to endanger individuals and / or material goods. Flying in the OPEN category without meeting all the requested criteria would pose too great a risk. This is why prior operational authorization will be required to fly under Special conditions in case any one criterion is not met.

What are the horizontal safety distances from uninvolved people for subcategories A1 / A2 / A3?

In all cases, operations must take place in VLOS (visual flight) and at a maximum height of 120m.

In A1, it is possible to fly "close" to individuals WITHOUT FLYING OVER THEM with a UAS class mark C0 / C1. In the absence of class mark “C”, only UAS of less than 250gr can fly in A1.

In A2, it is possible to fly at a horizontal safety distance of:

  • 5m in low-speed mode with a UAS class mark C2,
  • 30m at normal speed with a UAS class mark C2,

In A3, it is possible to fly at a horizontal safety distance of 150m from any industrial, commercial, residential or leisure site and therefore from anyone not involved, with a UAS class mark C3/C4 or an UAS without class mark C with a mass between 250gr and 25kg.

 Important : Any unmarked UAS weighing more than 250gr will be authorized exclusively in category A3.

 

Once my drone is in the air, what should I do if one or more people on the ground are moving under my drone?

In the OPEN category, flying over gatherings of people or people not involved in the drone operation is generally prohibited. It is therefore imperative to move the drone in such a way as to avoid any overflight of people and to maintain a horizontal safety distance according to the UAS Class.

If the overflight nevertheless remains inevitable and necessary, it must be operated under the cover of the Specific category and requires the operator / remote pilot to provide a detailed and documented risk analysis in accordance with the regulation in force.

What are the characteristics of UAS marked class "C"?

What does "the operation is exempt from authorization by the DAC" mean?

If the operator meets all the conditions for the OPEN category, then the operator must not contact the DAC in order to obtain an authorization prior to operating the drone. The operator is responsible for the strict compliance with the conditions to operate in the "OPEN" category.

What does VLOS or "visual flight" mean?

It is a type of operation in which the remote pilot is able to maintain continuous visual contact without assistance with his drone. This allows him to control the flight path of it in relation to other aircraft, from people and obstacles, to avoid collisions.

What do you mean by "persons not participating in the operation"?

These are the individual people who are not involved in drone operations, directly or indirectly. On the other hand, those involved in the operation are those who are familiar with the instructions and safety precautions given by the drone operator.

Please note: During large events (such as concerts or football matches), we speak of “gatherings of people”, in which case overflights are prohibited in the OPEN category. It would therefore not be enough to educate the public via loudspeaker or by warning on tickets.

What is meant by "height of 120 m above the ground"?

This is the distance between the ground and the drone in a straight and vertical line, regardless of the position of the remote pilot. When the UAS starts from a natural elevation in the ground or flies over hilly terrain, the UAS should be maintained no more than 120 meters from the earth's surface below the device. Example: if the flight is operated from the highest point of a hill in a straight horizontal line, the height of the drone will gradually increase and at this time could exceed the authorized 120m. It is important to adjust the flight height at all times.

How can I determine how high my drone is evolving?

In principle, most drones on the market are equipped with altimeters that indicate the height of the drone. In case of doubt, it is always advisable to fly lower in order to be sure you respect the maximum authorized height.

Can I fly over private land without permission from the landowner?

Under current regulations, there are no restrictions on flying over private land, as long as you respect the privacy of anyone not involved in the operations.

In this context, privacy means that everyone has the right to move around freely without being identified, followed or monitored.

Do not take photos or videos where people can be identified or recognised ( faces, number plates, etc.) without their permission.

For further information, please contact the CNPD.

 

Abbreviations and acronyms

- ATC Air Traffic Control
- RTL Return to Launch (HOME)
- SRTL Smart Return to Launch
- VLOS Visual Line of Sight
- BVLOS Beyond visual line of sight
- CAA Civil Aviation Authority
- ICAO International civil aviation organization
- NOTAM Notices to airmen
- TFR Temporary Flight Restriction
- AGL (Height) Above Ground Level
- ASL (Height) Above Sea Level
- GCS Ground Control Station
- LiPo Lithium Polymer (Batteries)
- LiIo Lithium Ion (Batteries)
- UAS Unmanned Aircraft System
- UAV Unmanned Aircraft Vehicle
- RPAS Remotely Piloted Aircraft System